Refund Policy

At JAN Perfumes, we value your trust and strive to provide you with the best shopping experience. Please read our refund policy carefully before making a purchase.

1. Refund Eligibility

• Refunds are only applicable if the item is returned within 7 days of delivery.

• The product must be unused, unopened, and in its original packaging.

• Opened or used perfumes cannot be refunded due to hygiene and safety reasons.

2. Non-Refundable Items

• Opened or partially used perfume bottles.

• Products bought during sales, promotions, or clearance offers.

• Gift cards and free items included with your order.

3. Refund Process

1. Contact our team at [your email/contact info] within 7 days of receiving your order.

2. Provide your order number and reason for refund.

3. Once approved, you will receive return instructions.

4. Refunds are processed after we receive and inspect the product.

4. Refund Timeline

• Refunds are issued to the original payment method within 7–10 business days after approval.

• Please note: Shipping charges are non-refundable, unless the return is due to our error (wrong or damaged item).

5. Damaged or Wrong Products

If your order arrives damaged, leaked, or incorrect, notify us within 48 hours of delivery with clear photos. We will issue a full refund or replacement at no additional cost.

6. Contact Us

For refund requests or any questions, reach out to us at:
📧 Email: support@janperfumes.com
📞 Phone: [Your Phone Number]

✨ Thank you for choosing JAN Perfumes. We’re committed to ensuring your satisfaction with every purchase.